We are committed to supporting our customers and the whole BOSS Revolution community worldwide.

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We are all in this together!

Shmuel Jonas
CEO, IDT Corporation

We are all in this together!

While we continue to closely monitor the impact of COVID-19 on our customers, employees and partners, we understand that there are many communities relying on our services. Here’s our commitment to our customers and partners during the COVID-19 pandemic.

CEO letter to our partners CEO letter to our customers

Here is what you can expect from us:

Trending Questions

As the COVID-19 situation evolves, the amount of questions about our daily activities is growing. We have made available a list of the questions that matter most to our customers so they can be informed in these uncertain times. Learn more in the Frequently Asked Questions section.

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CEO letter to our partners


IDT Commitment to Our Partners During the COVID-19 Pandemic

We understand how disruptive the COVID-19 pandemic can be to our partners and customers, and we are deeply committed to helping your business during this challenging time. We are all in this together!

Based on that understanding, we are working to ensure that our Boss Revolution services provide you with the steady, consistent quality that your business relies upon.

In order to provide you with continuous, reliable service during the pandemic, we have established a comprehensive preparedness program focused on the following key areas:

(i) Service Continuity - Our technical teams are conducting additional stress-test scenarios to ensure that systems can handle both unprecedented levels of demand and differentiated national and global traffic patterns.

(ii) Business Continuity - Our workforce and systems are prepared to provide seamless service even if our offices and service centers operate on a remote basis with employees working from home.

(iii) Distribution & Product Availability - To ensure the integrity of our physical supply chain, we are working with our suppliers, channels and customers to anticipate their needs and allocate resources ahead of time.

(iv) Disruption Response - We have continuity plans in place to ensure core business functions and technology are operational in the event of any potential disruption.

We will continue to carefully assess the situation, consider the advice of public health authorities, and the interests of our community. Our preparations are focused on protecting the health of our community, the continuity of our products and services, and the continued success of our partners and distributors.

We hope that you and your loved ones remain healthy.

Shmuel Jonas

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CEO letter to our customers


IDT Commitment to Our Customers During the COVID-19 Pandemic

I hope you and your family are healthy and hanging in there during this pandemic.

Uniting families across the globe is at the heart of everything we do at BOSS Revolution. We are 100% committed to servicing you and your loved ones.

All of our BOSS Revolution telephony services, secure money transfer and mobile top-ups are working well and around the clock. Your team at BOSS Revolution is working 24 hours a day, 7 days a week to take care of everything you rely upon from us.

Thank you for your continued trust in BOSS Revolution as we strive tirelessly to be the bridge that keeps you and your family connected.

Shmuel Jonas

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